Orders

There is something missing from my order

In the event that you’ve received your order and you find an item is missing, we may have removed the item due to being out of stock. In this instance,...

I’ve received a faulty item

In the unlikely event you have received a defective item, please contact us immediately with the following information: Your order number Which item is damaged A description Photographic evidence Unless proof of...

I have received an incorrect item in my order

In the unlikely event you have received an incorrect item, please contact us immediately, including the follow information: Name Order Number Item that you did not receive Item that you received in...

I want to cancel/amend my order

We’re pretty quick at getting your orders out the door, so if you do wish to cancel/amend your order, please contact us immediately with the following information: Name Order Number Email Address...

Where is my order?

We aim to dispatch all orders within 1-2 business days of the order being placed, depending on the shipping method selected, this isn’t always possible. Once your order has been...

How do I track my order?

Once your order has been dispatched, you’ll receive your shipping confirmation email containing your tracking information. With the tracking information provided in your shipping confirmation email, you will be able...