Orders & Shipping

Our Partner With Us process guides you from consultation to delivery. Once your samples are approved, full production begins.

  • Lead Times: Standard delivery for custom gear is 4–6 weeks after approval, depending on order size and product type. Express options are available on request.
  • Minimum Orders: Starting from 20–30 units per product type, with flexibility for trial runs or special projects.
  • Global Shipping: Orders ship directly from our production facility in Sialkot, Pakistan, with reliable international delivery and full tracking.
  • Customs & Duties: Import duties may apply depending on your country.

Returns & Quality Guarantee

  • Quality Assurance: Every product goes through strict QC checks. In the rare case of a manufacturing defect, items may be replaced or credited, provided the issue is reported within 14 days of delivery.
  • Samples: To protect your investment, we always provide samples for testing and approval before full manufacturing.

Ongoing Support & Contact

OBEN isn’t just a supplier — we’re a long-term partner for your academy. Our support continues after delivery:

  • Help with re-orders and stock planning
  • Guidance for new product development (expanding your range).
  • Dedicated client support team for any queries.

📧 Email: raza@obensports.com

Contact Support